Services

Welcome to eleetPro services marketplace to serve your customrequirements

eleetPro is a one-stop service and solution provider for start-ups, and mid-scale and large-scale organizations. Our one-stop services and solutions by having a multi-domain diversified portfolio from requirement gathering, project planning, design, development, validation, and manufacturing capabilities. By having all in-house expertise for hardware, firmware, cloud, and mobile, we enable our partners and clients to materialize their requirements to launch in a scalable and interoperable way. Our team believes in quality services and a value-addition mindset to make your requirements or product with quality and better USPs.

Software Engineering

We help to leverage the power of emerging niche technologies, the right tools, and our expertise to craft your tailored software solutions and products. Our software engineering strategy is based on multiple domain development which helps to provide a one-stop solution for your business. We provide holistic development and design approach by having Agile practices to build a custom solution or products as per your requirements and our value addition thought process.

Embedded and IoT

Embedded systems & IoT solutions provide full service in the development, testing, and production of smart devices and services for IoT, including cloud infrastructure and applications by using technologies.

Native Desktop Applications

We provide desktop-based customized solutions using different technologies as per your service or solutions need.

Mobile

We offer native mobile app development (Android, iOS), implement cross-platform solutions, as well as develop web and hybrid mobile apps.

Cloud(SaaS, IaaS, and PaaS)

We offer a full scope of cloud-managed services with cloud-based solutions to your IT infrastructure to ensure scalable, reliable, smooth, and cost-efficient infrastructure implementation, migration, and maintenance.

Web Development

We offer native web application development in diversified technologies like Node.js, React, .NET Core, .NET MVC, Angular, and many more based on the requirement. We focus on scalability, quality, and performance during application development.

Quality Assurance

We provide end-to-end quality assurance and testing services to help to manage product quality, early defect identification, automation, and early to market. With an established quality assurance practice, we have been helping global enterprises gain predictability, increase performance, significantly reduce the total cost of testing, and achieve higher ROI. We mitigate our client’s technical and business risks through our custom-designed quality assurance frameworks, methodologies, and accelerators. Based on customer needs, we help to identify the best suitable QA model and manual/automation testing services. We support long-term projects with QA services to ensure customer continuous releases to market.

Services

Manual Testing

Our Manual Testing service offers a deeper holistic perspective. It allows carefully identifying all possible issues by incorporating software engineering expertise, domain expertise, and adopting the role of an end-user.

Test Automation

Test Automation is a good choice to save your time and costs on repetitive test executions (e.g., regression testing). This testing eliminates human error and enhances an overall product quality during the application development life cycle. We provide solutions to perform automated testing during the production phase to increase the production capacity of Embedded or Software products.

Embedded and IoT Product Testing

Embedded products and solutions need continuous QA and out-of-the-box thinking QA to make sure zero critical defect product does to market to avoid any after-sales support or RMA cost. We provide services and different solutions to test the products out of the box to test during development, production, and field testing.

Software Testing

We offer Desktop, Cloud, and Mobile based software testing using Manual and Automation services and solutions. We support diversified and skilled resources to perform basic to complex designed software testing. Our value addition and out-of-the-box thinking helps to make QA services robust.

Support Services

Every business needs support for its technology and products. An IT service desk or helpdesk support solution gives your business a single point of contact and channelized support to help your customer ensure your technical issues are addressed quickly and effectively so your business can continue to operate. It also gives liberty to share the same information down the line to each required department to solve the issue without any alteration to the actual issue notes. We support our customers with the following services to expedite our customer business;

Multilingual service desk/helpdesk support
On-site and remote support
Level-1, Level-2, Level-3, and RCA(Root Cause Analysis) support
Call center and service desk scripting
Service Level Agreements based support with the ticketing system to capture response time and resolution time

Services

Support and Maintenance

We offer support and maintenance services with much attention to process & workflow optimization, knowledge base creation, and management. We offer field engineers, L1, L2, and L3 levels of technical support engineers. We also help to establish end to end support channels.

Service Desk and Customer Portal

We can help small, medium, and large scale industries with the end-to-end services and solutions of service desk and customer portal with the on-premise or cloud-based solutions.

Analytical dashboard support and services

We offer services to provide data analytics by setting up an analytics dashboards to visualize your whole business needs and analytical result.

Consulting Services

We help our customers by providing dedicated manpower service with the time and material or fixed cost based special consultation service apart from technical services. Many times our customer are lacking resources for project managers, sometimes with the design and architect, Review, and lean development services, and many times they don’t have managed processes implemented across all departments to manage dependencies, alert, notifications, and so on. Where we help our customers to provide manpower as well as help them to establish the processes.